Samantha's Profile

Experience Summary

Experienced Events Operations Manager with a track record of delivering projects successfully, on time and within budget. Areas of experience include; dance, fundraising and children’s activity events, volunteer, paid and freelance staff management, promotions, customer service, sales and education. Motivated by targets and deadlines, and enjoy adding a personal touch to any task undertaken. Not afraid of a new challenge – hence a recent career change from education to events. Recently moved from Manchester, UK to Canberra to study. View my contact details, availability, and stats.

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Experience

Other Experience

Having worked within the Events Industry and with charities for over 12 years, I have developed a wide range of skills that would meet, and exceed the expectations for the role. I have been employed in voluntary and paid roles, as both a member of staff and a manager. I have taken charge of events in a number of areas, including fundraising, dance, festivals and children’s activities. I have led teams of volunteers and developed projects to ensure the service delivered is what is required, and of an excellent standard. I have also worked within Retail and Customer Services for over 16 years, with positions ranging from Sales Assistant to Assistant Manager. During this time I have been involved in every aspect of the Service Industry, and have a wide knowledge basis within Retail. In my present role as an Operations Manager for Soar UK (a dance events company), I have had many achievements, including establishing a well-respected brand within the dance industry, taking ideas and turning them into events across the country with in excess of one thousand people in attendance, and creating a charity and successful merchandise range.

Skills

Languages

First language: English

Extra Information

  • Assistant Event Manager

    I have worked as an Assistant Events Manager on a number of occassions. Events inlcude: High School Productions, Community Shows, Zumbathon, Manchester Carnival and Sport Relief Cycle, Manchester.

  • Auditing

    I have worked within retail for over 16 years. During this time I have many expereiances of stcok auditing. During my current employment with a Dance Events Company, I have developed a merchandise range. For this I am required to monthly audit the stock and am responsible for replensihing this when needed.

  • Conferences / Tradeshows

    I been part of the events team for Om Yoga Tradeshow, Health and Fitness Conference and Mind, Body and Soul Tradeshow, all in Manchester. I have also worked at a number of conferences at The Bridge Centre, Bolton, UK.

  • Demonstration

    As part of Om Yoga Tradeshow in Manchester, one of my roles was to demonstrate the benefits of coconut water. I have also

  • Event Management

    I have worked within Event Management for 6 years. I have managed a range of events including festivals, dance events, children's activities and corporate events. The largest number of staff I have managed at any one event is 28.

  • Exhibitions

    Whilst working at the Om Yoga show, one of my roles was to co-ordinate the Group Exercise Area. This included the setting up of the area, running and maintaining the PA System, managaing the demonstrators, and organising the participants and ticket system.

  • Flyer Distribution

    I have distributed flyers on many occassions in busy city centres, understanding the need to be approachable and polite whilst doing this.

  • Greeter / Host(ess)

    I have worked within a bar as a Hostess for three years. The bar was bery busy, especially on days where a football match was held at the stadium next door. I have also worked as a greeter at many corporate conferences.

  • Hospitality

    I have worked at a national yearly conference for 7 years on the hospitality team, serving over 40 organisation leaders, and guests.

  • In-store

    I have also worked within Retail and Customer Services for over 16 years, with positions ranging from Sales Assistant to Assistant Manager. During this time I have been involved in every aspect of the Service Industry, and have a wide knowledge basis within Retail.

  • Leafleting

    during promotion for community and city wide events I have managed a team of staff leafleting, and also carried out the task myself on a number of occassions.

  • Market Research

    When setting up a dance studio within Manchester, I carried out a large amount of Market Research in order to best assess the needs and wants of the dancers in the area.

  • Merchandising

    As part of my current role, I set up a merchandise range, currently selling 40-50 items per average month, with this figure muliplied by ten during events. I am responsible for everything from designing, oerdering and displaying the products.

  • Mystery Shopping

    I have worked as a Mystery Shopper for one year in the UK. During this time I carried out reports on clothes shops, restaurants and public transport.

  • Presenting

    I have gained presenting skills though work within a High School. During this time I took a weekly assembly for 500 students, for five years. I have also presents and hosted many community events and spoke at fundraising events for various charities.

  • Sales

    I have a large and varied background within sales. Most recently, the success of the evnets I have managed have 1000 plus in attendance. This is due to my own marketing, promotion and sales techniques and skills, bringing attendees from around the world.

  • Sampling

    I have worked at OM Yoga Show in Manchester, encouraging people to sample, and eventually purchase Coconut Water. I have also worked as part of a promotions team, encouraging people to take a free trial gym membership fro Virgin Active health Clubs.

  • Security

    I have worked as part of the security team at Sport Relief Cycle Manchester and also Parklife Festival, Manchester.

  • Shopping Centre Promotions

    I have experience workig within a local shopping centre to promote The Lottery. This was for three days as part of a centre promotion.